Robert H. W. Mattingly

601 Co. Rd. 40 West               Cell# 505-459-3299

Prattville, AL 36067                 Email: Robert.Mattingly@gmail.com

Experience:

 

Sep 2015 – June 2016 Windows Systems Administrator

Leidos Inc., Gunter Annex, Montgomery, Alabama

Managed Enterprise Windows (2003, 2008R2, 2012) and Unix servers for the United States Air Force 26 NOS.  Providing patching support using WSUS and SCCM deployment software and server management using VMware, Remote Desktop, iLO and KVM resources.  Also provided limited management support for RHEL5 and RHEL6 Unix servers as well as SQL and Sharepoint servers.  Managed Windows based Data information wall servers providing 26 NOS crew with critical information on global servers utilizing Nagios, Arcsight and various other 3^rd party monitoring software.

 

June 2013 – Sep 2015 Windows Systems Administrator

PSI Inc., Gunter Annex, Montgomery, Alabama

Provided technical and maintenance support for all Windows based AHLTA Medical records systems across multiple NIPR/SIPR .mil domains worldwide.  This includes minor and major software patching and deployment, as well as, general system health management and monitoring.

Manage systems through various software platforms: vSphere Web Client, WhatsUpGold (WUG), BMC Bladelogic, Tectia SSH/FTP, NetIQ Operations Center 5, McAfee HBSS and WSUS.

 

 

Dec. 2012 – March 2013 HBSS Windows Support Management Team

 

STG Inc., Ft. Huachuca, Arizona

 

Provide server support and maintenance for all HBSS Windows servers CONUS.

 

Upgraded all servers to Windows 2008R2 and reintegrate into the Army.mil domain.  Apply all security software and patches to provide compliance to Army system standards.

 

Worked in coordination with the SQL Server management team to ensure all systems are operating at optimal performance with little interruption to down range users.

 

Documented all change management procedures and maintain consistent inventories of all NIPRNET assets.  

 

June 2012 Sep 2012  Managed Systems Engineer, Sr.

NCI Inc., Ft. Huachuca, Arizona

Supported the DISA Enterprise Email Migration efforts for all CONUS and OCOCUS sites.  Provided network bandwidth utilization testing and evaluation to determine if the excessive traffic caused by user account and mailbox migrations will affect network performance.

Provided technical guidance to CONUS/OCONUS sites for transitioning from legacy APC power services to new equipment on the TLA without causing Enterprise Services degradation.  Created baseline drawings and documentation guides to help ITP sites reach compliance with NETCOM OPORDs.

Provided technical guidance to FMWR for isolation of traffic via VLAN/VFR solutions and VLAN trunking through the TLA.  Worked closely with CTNOSC to create multiple firewall enclaves to isolate and pass traffic to allow enterprise services to all Management, Business, Non-Franchised and POS systems in order to meet compliance orders received from 7th Signal Command.

 

June 2011 Nov 2011  HBSS Deployment and Sustainment Center

ICE Inc., Ft. Huachuca, Arizona

Supported CONUS/OCONUS with the transition from ePO server 4.0 to 4.5 as well as the installation and support of new hardware.  This includes modifying HIPS firewall settings and working with DISA to verify boundary port exceptions and that traffic is reaching its destination.

Processed and modified system policies for DCM waiver requests on SIPR.  This was to allow users read/write capabilities for optical media.

Provided SQL database support for all systems.  Including database size management and integrity as well as backups and regular maintenance utilizing queries and scheduled tasks.

Provided documentation for task processes as well as tracking and storing records for ass DCM waivers, IP ranges and 2875s for SIPR user account creations.

 

Nov. 2010  June 2011 SYSTEMS ENGINEER

NCI Information Systems Inc., Ft. Huachuca, Arizona

Supported Army HBSS deployment operations at Ft. Huachuca Arizona.  Tasked with assisting offsite units with installing, configuring and maintaining all HBSS related deployment tasks.  Also traveled to offsite locations to provide direct support for HBSS DCM deployment.

Supported the DISA BRAC transition at Ft. Meade, MD.  Tasks included Network, Core Server, SAN and Audio/Visual support in order to bring the new installation up to operational readiness.  Primary support architecture included the following:  NetApp SAN configuration, Cisco UCS blade server systems, VMWare and Hyper-V virtual environment configurations, Widows server systems and overall integration of all system components.

Abacus Technology Corporation Nov. 2001 – Nov. 2010

SYSTEMS ADMINISTRATOR

Abacus Technology Corporation, Albuquerque, New Mexico

Tasked as primary backup administrator for all local server data on NIPR and SIPR networks.  Responsible for backing up over 15 TB of data utilizing disk-to-disk and disk-to-tape methods.  Obtained in-depth knowledge of HP Data Protector and Veritas NetBackup software including:  SQL, VSS, Exchange, HP EVA and VMware integration.

Provide administrative support for all Kirtland SIPRNET users.  This includes user account creations and maintenance as well as hardware/software support, upgrades and maintenance for all classified equipment.

Provide administrative support for all users on the base unclassified network.  This includes account modifications, DFS directory access, hardware support for all server equipment, software support for all systems, and overall general support for all ticket requests generated through the NCC helpdesk.

 

SYSTEMS ADMINISTRATOR (Special Projects)

Abacus Technology Corporation, Albuquerque, New Mexico

Provide all IT related support for an entire facility, including Server, workstation, telephone and software maintenance/installation.

Support over 150 users from three different sites located across KAFB.

One of three total technicians whom provide support for the entire local network domain.

Maintain all facility wiring including copper and fiber optic (computer networking only, not telephone).

Maintain SQL databases for all computer related equipment for tracking purposes.

 

DESKTOP SUPPORT/HELPDESK TECHNICIAN

Abacus Technology Corporation, Albuquerque, New Mexico

Member of the Kirtland AFB C4 network support team

Assisted in managing a LAN/WAN network on Kirtland AFB, Albuquerque, New Mexico with a user base of over 10k.

Provided desktop technical support for all users via phone or on-site.

Became more familiar with AF regulations and standards regarding a secured LAN/WAN network.

Gained valuable experience while working in a Windows 2000 domain environment.  Gained skills in working with Microsoft Windows Active Directory.

 

NETWORK ENGINEER

Abacus Technology Corporation, Riyadh, Saudi Arabia

Managed a LAN/WAN network on the Eskan military base in Riyadh, Saudi Arabia with a 300+ user base.

Traveled throughout the kingdom of Saudi Arabia by commercial airline, private aviation, and automobile in support of all downrange and remote clients.

Worked with U.S. military personnel in support of the United States Military Training Mission (USMTM), operating location Riyadh, Saudi Arabia.

Gained in-depth experience in the usage and functionality of a Windows NT domain in a LAN/WAN environment.

Became proficient in the use of Windows 2000 Server, Advanced Server, and Workstation operating systems.

Gained knowledge in the use of telephone switch systems, AAC, IDNX, and CISCO routing equipment.

Gained experience in the use of Wireless LAN systems and microwave technology for data transmission.

Provided 24/7 support for local and downrange users.

Managed the daily operations of the helpdesk and hardware repair offices.

 

LAN ADMINISTRATOR

Abacus Technology Corporation, Riyadh, Saudi Arabia

Worked at the SPPN helpdesk in support of all SPPN clients throughout the kingdom of Saudi Arabia.

Held responsibility for tracking and recording help request tickets and running weekly, monthly and yearly statistical reports.

Organized and implemented operational procedures in order to streamline the helpdesk process and to provide the users with a more efficient support service.

Provided remote technical support for downrange clients and on-site support for local clients.

Managed the assignment of help requests to the appropriate technicians and other personnel.

Worked closely with the Network Engineers and provided troubleshooting support prior to assigning the requests.

 

Education:

Security + Certified

Completed full track of MCSE courses for the Microsoft Windows NT 4.0 certification exam, 2000

New Horizons Computer Learning Center, Montgomery, Alabama

Attended one year of core courses, 1998-1999

Troy State University of Montgomery, Montgomery, Alabama

Diploma, 1998

Prattville High School, Prattville, Alabama

Certificate of completion of Electronics training, 1997-1998, Autauga County Vocational Center, Prattville, Alabama

 

Continuing Education:

Pursuing certifications (VMware, CCNA, CEH, etc)

 

Technical Skills:

Microsoft Windows (All versions)

Microsoft Windows 2000/2003/2008 Server/2012/Advanced    Server/Appliance Edition

Microsoft Exchange Server 2003/2010

Microsoft Windows Proxy Server

Microsoft IIS Server

NetIQ Directory and Resource Administrator

CISCO network switching and routing equipment

Veritas NetBackup/BackupExec/HP Data Protector/Commvault

Magnetic media and VTL storage systems

Disk-to-disk backup solutions

In-line network encryption devices

SQL database systems

HP/Netapp/EMC SAN/MSA environments and VMS integration

 

Awards and Certifications:

Awarded a Certificate of Appreciation by the Warner Robins Air Logistics Center, operating location Riyadh, Saudi Arabia.

Awarded Top Secret security clearance in July, 2005.

Received award for excellent performance from Abacus Technology Corporation for the 2nd quarter of 2006.

Security +CE Certified.

 

References:

Sean Conley

NCI Information Systems Inc.

Sierra Vista, AZ

(520) 266-9511

 

Marianne Laguatan

NCI Information Systems Inc.

Sierra Vista, AZ

(505) 918-4890

 

Dominic Gomez

Microsoft Corporation

(505) 301-4731